Ziptility
Ziptility brings valuable tools to the operations and asset management space for small utility teams. A ground-up reimagination of the product introduced a unified web and mobile design system that empowered Ziptility to develop new applications and continue disrupting their space.
⌙ Product Design, Design Systems
⌙ Web, Mobile
Quick & Easy
Utility work is rarely quick or easy. Task creation emerged as a key flow needing particular focus — especially for field workers and managers. The resulting process allowed detailed requests to be added to a queue while keeping workers engaged and productive.
Design at Scale
At the start of the engagement, one priority rose above the rest: a scalable design system for both web and mobile. While redesigning both surfaces, I defined and built a system that supported current product needs and future growth.
Administrative
An admin portal was designed to give administrators access to reports, assets, and city maps. These dashboards came together efficiently thanks to the underlying system, adding meaningful usability and oversight value to Ziptility’s core product.
Takeaway
Reimagining Ziptility’s product from the ground up delivered a scalable design system that supports both web and mobile experiences. By focusing on core workflows and a unified system, internal teams were empowered to iterate faster, streamline administrative oversight, and improve field workflows across utility operations.
